Shipping Policy

Last Updated: November 3, 2026

At Fluffy Fussion, we're committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

• Processing time depends on product availability and the fulfillment warehouse. In-stock items generally take 1–3 days to process; items that require sourcing can take longer. Processing time is separate from shipping transit time.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Times

Shipping availability and estimated transit times vary by product, fulfillment warehouse, delivery address, and shipping method. We do not use one delivery estimate for every product in a country.

For an estimate for a specific product and destination before ordering, contact info@fluffyfussion.net with the product name and delivery country and postal code.

Please note that these are estimated delivery times and may be affected by customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable offers will be displayed during checkout.

Order Tracking

When available, tracking information will be emailed to you once your order has been shipped. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Fluffy Fussion is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it is shipped.

Delayed or Lost Shipments

While we work with trusted shipping partners, delivery times cannot be guaranteed. If your package is significantly delayed or appears to be lost, please contact us and we'll work with the carrier to help resolve the issue.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Damaged Packages

If your order arrives damaged, please contact us within 30 days of delivery and include:

• Your order number
• Photos of the damaged item(s)
• Photos of the packaging

We'll review your request and work toward an appropriate resolution.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: info@fluffyfussion.net

We aim to respond to all inquiries within 24–48 business hours.